Resetting Patient Account Password

If a patient is unable to log into the Digital 360 Health platform, follow the steps below to reset the account:

1. Click the  icon in the upper right-hand corner.
2. Enter the patient information and select from the list.
3. Click the button in the bottom left-hand corner of the patient profile. Based on account status, the button will show one of the following:
   
   • Send Invite Message
   • Resend Invite Message
   • Reset Account
4. After clicking the link in the email, the patient will be asked to verify their identity by entering their last name and date of birth before choosing a new password.