Smart Responses

Included with Digital 360 Health Office Module

Streamline your workflow by creating smart responses. Smart responses are prepared messages that can automatically populate attributes such as patient name, procedure date, provider name, etc. 

To create a smart response, follow these steps:

  1. Go to Setup.
  2. Click Smart Responses.
  3. Click Add Smart Response.
  4. Select the type of smart response:
    • Message
    • Billing Code Review Question
    • Billing Related Task
  5. Enter a title for the smart response.
  6. Enter the response. To include a keyboard in your response to populate an attribute, click the keyword and paste it into the response box.
  7. Optional: Choose a Smart Response Category to organize your smart responses.
  8. Click Save.

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