Below is an example of the daily workflow for offices that administer the Annual Psychological Questionnaires:
- Access the schedule for the day.
- Click the icon, under Alert select both GAD-7 (Supporting 96138) and
PHQ-2 (Supporting 96138), then click Search. -
Click Eligible Billing Codes and locate the 96130 billing codes on the list.
-
Verify which patients are eligible for the Annual Psychological Questionnaire — billing code 96130.
Tip: Printing a copy of the schedule and highlighting eligible patients can be helpful. -
When rooming eligible patients, provide a tablet for the patients to complete the surveys.
-
Open the browser app on the tablet and load your sitecode.d360h.com page.
-
Go to Survey > Take a Survey and select the appropriate Annual Psychological Questionnaire.
-
Find the patient and choose Continue & Take Now.
-
Select Patient Will Take or, if necessary, I Will Enter Patient's Response(s)
Tip: Explaining the purpose of the questionnaires that the patient is about to take, how it will benefit their health plan, and providing information on the next steps is always beneficial. -
Let the patient know that when one survey is completed, they will automatically be brought to the next. Then, give the patient time to complete the surveys in the room.
-
After completing their appointment, schedule a brief phone call with the patient to review the results with a provider.
The selected provider will evaluate the survey results and complete review questions. Then call the patient at the scheduled time to review the results and any next steps, if necessary.